Remote Assistance
We understand that it can be a bit overwhelming when you first signup. That is why we provide you with 30 minutes free remote assistance where we can help you setup your first mailbox within the control panel or install Microsoft Outlook 2007 onto your computer and configure your settings to your mailbox. You tell us what you want to cover within the session and we will deliver. Additional sessions are available, please see the price plans above.

Domain Names
You can direct more than one domain to your mailboxes. For example, you could direct all external email from @yourdomain.co.za, @yourdomain.com and @yourotherdomain.co.uk to all your mailboxes. You can also send email with any of these domain names.

Email Alias
This enables you to have several email addresses that all deliver mail to one mailbox account. For example, your main email address within your mailbox might be sales@yourdomain.co.za. You could then setup email aliases such as info@yourdomain.co.za and billing@yourdomain.co.za to your mailbox, sales@yourdomain.co.za.

Email Forwarding
Email forwarding allows you to redirect emails sent to yourname@yourdomain.co.za to a preferred email account of your choice.

Anti Virus Protection
We use five antivirus scan engines at a time. Even if one engine is offline or overlooks a threat, mail is scanned by the others so there’s no single point of failure. Our software protects against new and hidden threats, blocking malicious code based on behavioral characteristics using built-in heuristics technology. We also configure file filtering rules to eliminate file types that are known for carrying viruses (for example, .exe), even if the file extension has been changed.

Anti Spam Protection
Premium spam protection, including Microsoft IP Reputation Service, Intelligent Message Filters (IMF) for content filtering, and anti spam signature files. These anti spam tools are automatically updated multiple times each day.

Outlook Web Acces
At Synergyhosts we allow you to securely access your email from any web browser anywhere in the world i.e any computer that has an internet connection.You can always stay up to date with your emails. Outlook Web Access provides the same functionality as the Outlook or Entourage application.

Email From Your Phone
Access your email, calendar, contacts or tasks from your phone. Never miss an important email again!

Push Funcionality
Push technology provides an "always-on" capability, in which new emails are instantly and actively transferred (pushed) to your phone as they arrive by our mail servers.

POP3
POP3 (Post Office Protocol 3) is a standard protocol used by a client to retrieve e-mail that has been sent to their mailbox. Some phones will only use the POP3 or IMAP protocol to retrieve email.

IMAP
IMAP (Internet Message Access Protocol) is used by a client to retrieve e-mail. It supports a hierarchical folder structure rather than the single linear mailbox supported by POP3. The IMAP folder structure consists of an inbox and various other folders that live within the inbox that can be created, altered and deleted. You can also browse through message headers without downloading the actual message, saving bandwidth.

Active Sync
Wirelessly synchronise all your Outlook information with a PDA device that uses Active Sync. Information updated on your PDA is automatically updated within Outlook and vise versa.

Calendar
Allows you to have your own contacts and if you want you can also share your contacts with other people in your organisation.

Tasks
Create your own tasks and reminders which can also be shared with other members of your organisation.

Address Book
Allows you to have a managed corporate address book where all the contacts in the organisation are stored in a shared public folder and can be accessed by anyone in the organisation.

Centralised Document Storage
With enhanced document management capabilities including the option to activate required document checkout before editing, the ability to view revisions to documents and restore to previous versions, and the control to set document security, you can ensure the integrity of your organisational documentation.

Project Collaboration
Help your team stay connected and productive by providing easy access to the people, documents, and information they need to make more informed decisions and get the job done. Provide a single workspace for teams to coordinate schedules, organise documents, and participate in discussions within your organisation and over the extranet.

Meeting Management
Centralise all the information and materials for one or more meetings. Before the meeting, use a workspace to publish the agenda, attendee list, and documents you plan to discuss. During or after the meeting, use the workspace to publish the meeting results and track tasks. Send a meeting request to invite people to the meeting. In the meeting request, include a hyperlink that goes to the workspace where invitees can learn the meeting details and see the materials.

Nightly Backups
Clients are protected against risks associated with system changes, catastrophic server failures and other controlled or uncontrolled events.

Archiving Service
Access to a library of all sent and received email messages. Our archiving service creates a copy of every email message in a separate archiving mailbox which can then be accessed. You can easily search email archives, view emails in the archive and foward emails to active mailboxes.

Email Disclaimer
In addition to reducing liability, the disclaimer text can be used to add a standard corporate message to each email, such as an address, a promotional offer or the company slogan. Although most employees have their own personal signature, the disclaimer text ensures that the approved corporate message is consistently communicated.